Cancellation Policy:
1. In case there is an order cancellation, please do so before it is prepared. Shipping charges are non-refundable once the order is dispatched.
2. You can request your order cancellation through mailing at: yashimitation36@gmail.com
Return Policy:
1. If you have received the product in a bad condition or if the packaging is tampered. So, please refuse the package. Mail us at yashimitation36@gmail.com mentioning your Order ID. The replacement will be issued to you with no additional cost.
2. Raise your return request within 24 hours of receiving the shipment through mailing at yashimitation36@gmail.com
3. If you receive any defective product, do contact us immediately by mailing us at yashimitation36@gmail.com with your Order ID and send us a snapshot of the defect. We will either provide you a replacement of the product.
4. If customer sent wrong product in Return policy in that case we cannot replace to customer.
Exchange Policy:
1. Raise an exchange request within 2 days of receiving the product through. Once we have it with us, we will ship the replacement product to you within 15 working days. You can raise your exchange request through mail at yashimitation36@gmail.com
2. Mention the order details & complete shipping address on the packet as stated below – * Order Number, Name used while placing the order * Shipping Address: .
4. Please make sure that the original packing is intact when the product is picked up.
5. No return and exchange request would be accepted if the return/exchange request is raised after 2 days of receiving the shipment. In case of exceptional cases please write to us at yashimitation36@gmail.com You would be notified by us, once we receive your shipment.
6. In case we do not have pick up service available at your location, you would have to self-ship the product to our office Address B-7 Sarthi Complex Opp, Syam sangini, Market Surat kadodra Road. Surat - 395010.
7. If customer sent wrong product in Return policy in that case we cannot refunded / replace to customer.
8. Exchange is not possible if the product is Used or editing in the product.
9. Exchange would not be accepted if the product was customized for you.
10. If you want to exchange the product you ordered for with another product of higher amount, we would make a cash on delivery order or electron payment of higher amount.
11. Products bought during sale are non-refundable.
NOTE FOR RETURN & EXCHANGE
* The items should be unused for hygiene reasons.
* The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
* Customized products cannot be returned or exchanged
* Return/Exchange request that are not raised within 24hr / 2days of receiving the product would not be accepted.
* Products bought during sale are non-refundable
1. In case there is an order cancellation, please do so before it is prepared. Shipping charges are non-refundable once the order is dispatched.
2. You can request your order cancellation through mailing at: yashimitation36@gmail.com
Return Policy:
1. If you have received the product in a bad condition or if the packaging is tampered. So, please refuse the package. Mail us at yashimitation36@gmail.com mentioning your Order ID. The replacement will be issued to you with no additional cost.
2. Raise your return request within 24 hours of receiving the shipment through mailing at yashimitation36@gmail.com
3. If you receive any defective product, do contact us immediately by mailing us at yashimitation36@gmail.com with your Order ID and send us a snapshot of the defect. We will either provide you a replacement of the product.
4. If customer sent wrong product in Return policy in that case we cannot replace to customer.
Exchange Policy:
1. Raise an exchange request within 2 days of receiving the product through. Once we have it with us, we will ship the replacement product to you within 15 working days. You can raise your exchange request through mail at yashimitation36@gmail.com
2. Mention the order details & complete shipping address on the packet as stated below – * Order Number, Name used while placing the order * Shipping Address: .
4. Please make sure that the original packing is intact when the product is picked up.
5. No return and exchange request would be accepted if the return/exchange request is raised after 2 days of receiving the shipment. In case of exceptional cases please write to us at yashimitation36@gmail.com You would be notified by us, once we receive your shipment.
6. In case we do not have pick up service available at your location, you would have to self-ship the product to our office Address B-7 Sarthi Complex Opp, Syam sangini, Market Surat kadodra Road. Surat - 395010.
7. If customer sent wrong product in Return policy in that case we cannot refunded / replace to customer.
8. Exchange is not possible if the product is Used or editing in the product.
9. Exchange would not be accepted if the product was customized for you.
10. If you want to exchange the product you ordered for with another product of higher amount, we would make a cash on delivery order or electron payment of higher amount.
11. Products bought during sale are non-refundable.
NOTE FOR RETURN & EXCHANGE
* The items should be unused for hygiene reasons.
* The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
* Customized products cannot be returned or exchanged
* Return/Exchange request that are not raised within 24hr / 2days of receiving the product would not be accepted.
* Products bought during sale are non-refundable